Hereford Car KeysMobile key specialists
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Privacy Policy

Who we are

Hereford Car Keys provides mobile automotive key cutting and programming services across Hereford and surrounding areas, operated in partnership with D.O Autos.

The information we collect

We collect only the information you provide when contacting us, requesting a quote or booking a service. This may include:

  • Your name and contact details (phone number and/or email address).
  • Your vehicle details (registration, make, model and year).
  • Your location or postcode, to arrange a mobile visit.
  • The contents of any message you send us.

How we use your information

We use the information you provide to:

  • Respond to your enquiry and provide a quotation.
  • Arrange and carry out the service you have requested.
  • Keep a record of work carried out, where relevant.

We do not sell your information and do not use it for marketing unless you have asked us to contact you.

Our lawful basis for processing

We process your personal information on the basis that it is necessary to take steps at your request before entering into a contract, and to perform that contract once agreed.

Cookies

This website does not currently use analytics or marketing cookies, and therefore no consent banner is shown. If we introduce non-essential cookies in future, we will seek consent before they are set.

Who we share information with

We do not share your information with third parties except where necessary to provide the service (for example, our business partner D.O Autos) or where required by law.

How long we keep your information

We keep enquiry and booking information for as long as reasonably necessary to provide the service and meet any legal or accounting obligations, after which it is deleted.

Your rights

You have the right to request access to, correction of, or deletion of your personal information, and to object to or restrict certain processing. To exercise any of these rights, contact us using the details below.

Contact

Questions about this policy can be sent to contact@herefordcarkeys.co.uk or by calling 01432 667069.